Legal

Privacy Policy

How we collect, use, and protect your information when using Eyes Up Hospitality.

Effective Date: May 5, 2025

Introduction

Eyes Up Hospitality ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

Section 1

Information We Collect

  • Account Information: Name, email address, company, role
  • Operational Data: Restaurant data, team activity, meetings, metrics, documents, and inputs
  • Usage Data: Platform interactions, features used, and performance data
  • Device & Technical Data: IP address, browser type, device identifiers
Section 2

How We Use Information

We use collected data to:

  • Provide and improve the platform
  • Generate AI-driven insights and recommendations
  • Personalize the user experience
  • Support team alignment, training, and operations
  • Respond to support requests
Section 3

Data Protection

We implement industry-standard technical and organizational measures to protect your data. While we take security seriously, no system can guarantee complete security.

Section 4

Data Sharing

We do not sell your data. We may share information with trusted service providers for:

  • Hosting and infrastructure
  • Analytics
  • Customer support systems

These providers are required to protect your data.

Section 5

AI & Data Usage

Eyes Up Hospitality uses data to generate AI-powered insights and recommendations. We do NOT use your proprietary business data to train public AI models without permission.

Section 6

Data Retention

We retain data only as long as necessary to:

  • Provide services
  • Maintain system functionality
  • Meet legal obligations
Section 7

User Rights

Users may request to:

  • Access their data
  • Correct inaccurate data
  • Delete their account and associated data

Requests can be submitted through the Help Center.

Section 8

Third-Party Services

Our platform may integrate with third-party tools and services. We are not responsible for their privacy practices.

Section 9

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected with a revised effective date.

Section 10

Contact

For questions about this Privacy Policy, please submit a request through the Help Center.

Important Notice

This Privacy Policy is a general template and should be reviewed by legal counsel before public launch.

Have Questions?

If you have any questions about our Privacy Policy, please reach out through our Help Center.

Visit Help Center