Privacy Policy
How we collect, use, and protect your information when using Eyes Up Hospitality.
Effective Date: May 5, 2025
Introduction
Eyes Up Hospitality ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.
Information We Collect
- Account Information: Name, email address, company, role
- Operational Data: Restaurant data, team activity, meetings, metrics, documents, and inputs
- Usage Data: Platform interactions, features used, and performance data
- Device & Technical Data: IP address, browser type, device identifiers
How We Use Information
We use collected data to:
- Provide and improve the platform
- Generate AI-driven insights and recommendations
- Personalize the user experience
- Support team alignment, training, and operations
- Respond to support requests
Data Protection
We implement industry-standard technical and organizational measures to protect your data. While we take security seriously, no system can guarantee complete security.
Data Sharing
We do not sell your data. We may share information with trusted service providers for:
- Hosting and infrastructure
- Analytics
- Customer support systems
These providers are required to protect your data.
AI & Data Usage
Eyes Up Hospitality uses data to generate AI-powered insights and recommendations. We do NOT use your proprietary business data to train public AI models without permission.
Data Retention
We retain data only as long as necessary to:
- Provide services
- Maintain system functionality
- Meet legal obligations
User Rights
Users may request to:
- Access their data
- Correct inaccurate data
- Delete their account and associated data
Requests can be submitted through the Help Center.
Third-Party Services
Our platform may integrate with third-party tools and services. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be reflected with a revised effective date.
Contact
For questions about this Privacy Policy, please submit a request through the Help Center.
Important Notice
This Privacy Policy is a general template and should be reviewed by legal counsel before public launch.
Have Questions?
If you have any questions about our Privacy Policy, please reach out through our Help Center.
Visit Help Center